FREE STANDARD DELIVERY ON ORDERS OVER £25
@TeddyEvaScents

Description

If you're looking for a wax melt subscription box, then why not try the Teddy Eva Club Box! A monthly changing subscription box delivered to your door with 4 of our extra-large clamshells along with a bunch of other added benefits!

PLEASE READ: This wax melt subscription box is technically a pre-order item. Your order will not be sent out immediately but will be added to the order run depending on the date you ordered. Cut-off dates are at the bottom of the description. Please also only check-out with the subscription box ONLY. If you add other items they will likely be refunded.

Anyway... On with the subscription box information!

Wax Melt Subscription Box Details: What You Get

4 x 85g Clamshells Every Month!

Obviously the main thing you're going to get with your monthly subscription box is wax melts. Or, more specifically, four of our extra-large 85g clamshells! These clamshells will be different every month and will contain at least ONE brand new scent which will be unavailable for general sale until at least the following month.

We'll also give our subscribers the chance to collectively choose a scent via Close Friends! Every month we'll put up a suggestion box and the top two scents mentioned with be added to a poll! The winner will be in the next box!

Exclusively themed boxes with added extras

One of the things we REALLY want to do with this subscription box is to do exclusively themed designs. So perhaps one month we'll do a New York City theme, and the box will contain 4 different scents inspired by New York along with designs that represent the city.

Or we'll do a relaxing themed box, with spa based scents and perhaps some extras added that we can source! Of course, you're more than welcome to wait a few months and see what we've done to see whether we deliver on this one.

Access to Exclusive Giveaways!

From time to time, we'll also run exclusive giveaways ONLY for our subscribers!

Instagram Close Friends for Bonus Content

I'm not sure how much of an added benefit this will be to you, but if you enjoy following us on Instagram then perhaps you'd enjoy having additional bonus content via the "Close Friends" feature on Instagram! Simply put your Instagram handle in the comment section of your order, or DM us on Instagram letting us know you've subscribed, and you'll be added!

At this stage, I'm not 100% sure what you will get with this. But our plan is to give you extra behind the scenes stuff, like outtakes of videos and alternative versions.

I understand this little extra isn't really going to sell someone the subscription box, but it's something extra we can give you to go along with your monthly wax melts.

Previous Months Subscription Boxes

Extra Details

Your subscription will automatically renew on the 1st of each month, the cut-off date for any months box will be the 26th of the month before - If you subscribe before the 26th of the month you'll receive the next box!

For example, if you subscribe BEFORE June the 26th, you'll get the box for July and get charged next on August 1st for August's box. If you subscribe AFTER June 26th then you'll miss the July box, get the August box, and get charged next on September 1st! Makes sense? In all honesty though, if you do subscribe after the 26th we'll likely email you and let you know, or try our very best to still fulfil your subscription box, but we can't guarantee it.

Any questions just drop us a message on Instagram!

We aim to get our subscription boxes sent out around the early-middle of each month, usually around the 9-11th. When signing up for the Teddy Eva Club Box you are agreeing to receive a box of our wax melt clamshells each month until you cancel - or skip - which you can do at any point after you've received your first box.

Product Details

General wax melt information: Some products may vary from the photos shown as all of our melts are handmade and may get slightly different colour results.

 

Weights: Weights are approximates but more often than not the actual weight will be more than what we have listed. We tend to put the weight of the lowest melt just to be sure. Our clamshells should be 75-85g, Teddy Bags 42-48g and Waffles 95-110g!

Labelling: Labels may be different from the images shown. Some clamshell logos may arrive in a different style to what is shown as we do like to alter and change designs. We are still pretty new after all.

CLP & Safety: All wax melts are CLP compliant and we are fully insured. We have even put our full CLPs of our products online so you can see exactly what you are buying before it arrives. So for example, if you were interested in buying Snow Fairy but needed to know what was in there, then you can see before you buy it!

This isn't something we are required to do, but feel this is the only way you can make an informed decision before you purchase any of our products.

RETURNS

First of all let me start this by saying I'm really sorry that you may find yourself in a position where you want to return an item. It's not something any seller or buyer wishes to happen, but inevitably it will. This refund policy is designed to be as fair and straightforward as possible so that it works best for both parties. So here's the more 'legal" sounding stuff.


----

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, feel free to get in touch and also check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at teddyevascents@outlook.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale/clearance items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at teddyevascents@outlook.com or via Instagram at @teddyevascents

Shipping
To return your product, simply email us or message us on social media to discuss the return and for a return address to be provided.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £30, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Welcome to the Teddy Eva Club!

Now, there's a slight chance you may have a few questions regarding what the Teddy Eva Club is, so I thought rather than add a butt-load of writing to the FAQs page, I thought I'd do it all here. Excited? Probably not, but feel free to keep reading.


The Teddy Eva Club! 

Basically, the Teddy Eva Club is a rewards club. For every £1 you spend online you will receive one teddy point. Every ten teddy points gets you £1 to spend on a future order. In other words, you get 10% cashback.

You can either spend them as you go along as you're obviously going to be purchasing stuff all the time, or save them all up for one MASSIVE discount! It's entirely up to you. You'll even gain them if you subscribe to our monthly wax melt subscription box, as well as get bonus ones for keeping your subscription!


How do I join the Teddy Eva Club?

I'm glad you asked! In order to join the Teddy Eva Club you'll have to sign up via the gift icon on the lower right-hand side of your screen. Simply follow the steps on there and you'll immediately be granted 10 teddy points (£1) towards your first or next order. How awesomely easy is that?


How do I earn points?

Obviously the main way you'll be able to earn Teddy points is by spending money online - I think I mentioned that already. Do you remember the bit where I said: "For every £1 you spend online you will receive one teddy point" - So if you were to place an order for £25 (which would also qualify you for free delivery #HintHint) you would receive 25 Teddy points which would be £2.50 off your next order.

Under that example, not only are you saving money on delivery charges - which is probably a £3.50 saving already - but you're also getting 10% back to spend next time! I mean at this stage we're almost giving you money.

Of course, there are a few other ways you can earn your Teddy points. For a start, we give you 50 points on your birthday. So that's a lovely little £5 gift from us for you to spend when you want to cry into a bucket for turning one year older.

On top of that, we're also running the #TeddyEvaClub on Instagram, which I'll explain now... Let me just make another sexy little subheading.


The Instagram #TeddyEvaClub!

The #TeddyEvaClub is a way for followers on Instagram to earn Teddy points without actually spending a single penny.

Every month we will keep an eye out for people who like, comment or share any of our posts and we'll give out Teddy Points! Sometimes we given them out for Facebook reviews or post comments. Basically, it could be anything!

So if you didn't follow us on Instagram before, perhaps now is the time!