Delivery Information – Teddy Eva Scents

Delivery Information

If you're reading this then chances are you're wondering about what our delivery services are like and how long things might take to arrive. I'll give you a simple version and then I'll break it down a little more:

Dispatch time:

Usually anywhere from 1-5 Days depending on order volumes, when you order and our availability up the unit. If you order on the night of a restock then your dispatch time might be longer than if you order a few weeks later.

How are orders sent:

Our standard delivery is Royal Mail second class. That's basically all we offer as we honestly find it to be a sufficient enough service. We do occasionally send items tracked - usually higher value ones - and orders over 2kg will usually go via DPD.

If you ask for a TikTok video:

On the off chance you were to request a packaging video on TikTok - feel free to do so via the order notes if you want one, don't forget to leave your @ though! - then you order may take longer to arrive. This is mainly due to the fact that these orders tend to be skipped by Rachel & Jenny and left for me - as in Ross - to do. There's no guarantee that it'll get packed on TikTok, but it may take a little longer to be sent.

If you have any questions related to the delivery of orders, then feel free to get in touch via the "Contact Us" page.